Before You Purchase

We strongly recommend verifying the following before completing your purchase:

• Confirm that the product is compatible with your operating system (Windows/Mac).
• Verify your system meets the minimum requirements for the software.
• Ensure you are purchasing the correct version/edition of the software.
• Check whether you need a 32-bit or 64-bit version.
• Read the product description carefully to understand what is included.

Exceptions (When Refund May Be Considered)

In rare cases, we may consider a refund or replacement under the following circumstances:

• Invalid License Key: If the license key provided is genuinely invalid or has already been used (not due to user error).
• Wrong Product Delivered: If we delivered a different product than what you ordered.
• Duplicate Order: If you were accidentally charged twice for the same product.
• Technical Issues from Our Side: If there's a genuine technical fault on our end that prevents activation.

Note: All exception requests are subject to verification. Screenshots and proof may be required.

Refund Processing (If Approved)

• Approved refunds will be processed within 5-7 business days.
• Refunds will be credited to the original payment method used during purchase.
• Bank processing time may vary (typically 3-10 additional business days).
• You will receive an email confirmation once the refund is initiated.

How to Request Cancellation/Refund

1. Contact us within 24 hours of your purchase for the best chance of cancellation.
2. Provide your Order ID (found in your confirmation email or on Amazon/our website).
3. Explain the reason for your cancellation request.
4. Wait for confirmation – we will review and respond within 12-24 hours.