Customer Protection
Cancellation & Refund Policy
We stand behind our products with a fair refund policy.
When Refunds Apply
- Invalid License Key - Full refund or replacement if key doesn't work
- Duplicate Purchase - Refund for accidental double purchases (if unused)
- Wrong Product - Correct product provided or full refund
- Non-Delivery - Full refund if not delivered within 24 hours
When Refunds Don't Apply
- Change of Mind - After purchase completion
- Activated License - Once key is used on any device
- System Incompatibility - Check requirements before purchase
Refund Process
1
Contact support within 7 days
2
Review within 24-48 hours
3
Refund in 5-7 business days
Replacement Guarantee
We prefer to offer replacements to ensure you get working software:
- Free replacement for non-working keys
- Priority activation support
- Lifetime key replacement guarantee (terms apply)